Privacy Policy

Effective Date: 1/1/25

Therapist Bestie, LLC ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you enroll in our programs, visit our website (www.therapistbestie.com), or engage with our services.

By using our website or participating in our programs, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

a. Information You Provide Directly:

  • Name, email address, phone number, and mailing address.

  • Payment information (processed securely via third-party providers).

  • Details shared during enrollment or discovery calls.

  • Responses to surveys, feedback forms, or questionnaires.

b. Automatically Collected Information:

When you visit our website, we may collect information such as:

  • IP address and browser type.

  • Pages visited, time spent on pages, and links clicked.

  • Device type, operating system, and location data.

c. Sensitive Information:

We may collect sensitive information (e.g., details about your therapy practice goals or challenges) shared during program sessions. This information is treated with heightened care and confidentiality.

How We Use Your Information

We use your information for the following purposes:

  • To enroll you in and provide access to our programs.

  • To personalize your experience and tailor program materials.

  • To process payments securely and manage accounts.

  • To communicate updates, reminders, and relevant program information.

  • To analyze website usage and improve our offerings.

  • To comply with legal obligations or enforce our Terms of Service.

Sharing of Information

We do not sell or rent your personal information. However, we may share it in the following circumstances:

a. With Service Providers:

We may share your information with third-party providers who assist us with:

  • Payment processing (e.g., Stripe, PayPal).

  • Email marketing and communication (e.g., Mailchimp, ActiveCampaign).

  • Website analytics (e.g., Google Analytics).

b. Legal Compliance:

We may disclose your information to comply with legal obligations, enforce our agreements, or protect our rights.

c. Program Community:

If you participate in our private online community, your profile information (e.g., name and photo) may be visible to other members.

Data Security

We implement industry-standard measures to protect your information, including:

  • Secure payment processing through encrypted platforms.

  • Limiting access to sensitive information to authorized personnel only.

  • Regularly updating software and monitoring for vulnerabilities.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, correct, or delete your personal information.

  • Opt-out of marketing communications.

  • Request a copy of your data in a portable format.

  • Withdraw consent for data processing where applicable.

To exercise your rights, please contact us at hello@therapistbestie.com

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us understand website usage and improve functionality. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email or our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Therapist Bestie, LLC
Email: hello@therapistbestie.com